Mar 1, 2021 | Publications
The importance of good clinical notes has been a topic of discussion for O&P practitioners for several years. Clinical notes are key to effective communication, painting the story for patient care, as well as ensuring your claims withstand an audit. Practitioners...
Jan 4, 2021 | Publications
How often do you review your insurance contracts? Do you know where they are? Do you know what is outlined in them? Can you renegotiate the reimbursement? When I started in O&P over 25 years ago, contracts were managed differently. I distinctly remember an Aetna...
Nov 5, 2020 | Publications
I used to do a presentation that started with a slide that said, “If I had a crystal ball and could tell you the future of healthcare….” As I was writing this article, that slide kept popping into my mind. Man, if I had a crystal ball. This year has...
Nov 5, 2020 | Publications
“Janet told me that those ankle joints are never covered.”, “I was always told Medicare will not pay for unlisted (999) procedure codes.”, “We need two people for that job.” These comments are from actual conversations I had this...
Jul 2, 2020 | Publications
If I were to describe the first half of 2020, a few words that come to mind are unexpected, uncertain, unfamiliar, and unimaginable. No matter how much we talk about what has happened, it is not going to change anything. The truth is we have no other choice but to...
Jul 1, 2020 | Publications
Anyone who has read my columns has heard me refer to the adolescent years of a business. As our practices grow, our business model must change to keep pace with that growth. When it comes to HR, that change often comes too late. How do you know when it’s time to...
