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Billing & Collections Standards

Medical Billing & Collections Standards

As a full-service medical billing company, CBS Medical Billing and Consulting, LLC supports your medical practice with experienced, certified coders and billers who are passionate about solving your revenue cycle related challenges.

The CBS Team sets high standards for ourselves, and we have earned our position as an industry leader, achieving results well above industry average for our clients, in support of their healthy medical practices.

Our Team’s primary objective is to accelerate your revenue cycle, to increase your bottom line. We consistently accomplish this goal by strictly adhering to our outstanding in-house-developed process of CBS Billing and Collections Standards.

CBS Billing & Collections Standards – A proven process to Streamline Medical Billing and Accelerate Collections.

The CBS Team follows this rigorous, proven process to accelerate your revenue cycle:

  • All claims are billed within 24 hours
  • All “clean” claims that are sent to bill are submitted to the appropriate insurance company within 24 hours of receiving the notification to bill
  • Once a claim is submitted, CBS follows up on it every 15 days until the claim is paid. Each time the claim is called on or researched, the patient’s billing chart is noted. This process serves to maintain all claims in an active status.

Payment Posting Standards

All payments are posted within 24 hours of receiving notice of payment. CBS handles any and all balance billing, whether to an insurance company or a patient.

Work to Resolve any Denial or Audits

If a claim is denied, CBS researches and works with the insurer to obtain payment for the claim. CBS also manages any pre- or post-payment audits. CBS handles any and all balance billing, whether to an insurance company or a patient.

Weekly Account Review Calls

At CBS, our track record of successful medical billing and collections is the result of consistent communication in support of the health and profitability of your medical practice. We offer you a choice of monthly or bi-monthly conference calls to review your Accounts Receivable, and to address any hot topics. This consistent communication enables CBS to partner with you to address issues before they can negatively impact your business, revenue cycle, or bottom line.

Itemized Monthly Billing

Clients of CBS Medical Billing and Consulting, LLC never endure the burden of “decoding” complicated monthly invoices! CBS will send you a simple, understandable monthly invoice that outlines each patient for whom monies were received, the date of service, and the insurance company.

Stacy and her team at CBS Billing took on a formidable project that took us almost a year to work through. They were thorough, professional, knowledgeable, and extremely kind. They communicated clearly and met with us regularly, providing reports both scheduled and ad hoc. We would recommend them without reservation!

 

“CBS has been providing amazing billing services to our company that have exceeded our expectations. We highly recommend them for any of your P&O billing needs.”

Stefanie 
Stefanie

“CBS has been an asset to our company! They are very knowledgeable and made our billing process so much easier.”

Lisa 
Lisa

“We met with the CBS staff at their Exeter, NH office. The team gave us some new industry insight and made several recommendations that were easy to implement and economical. At the conclusion of our meeting, Erin introduced us to rest of her staff at that location. Everyone was friendly and they seemed truly happy to be working there.”

Keith 
Keith

“CBS is very knowledgeable and professional. I had the privilege of working with Ashley, Stacy and Erin. They work hard to scrub a claim and make sure it meets the criteria for medical necessity. They also have the experience to be capable of giving excellent recommendations for how to navigate denials.”

Brian 
Brian

“I really enjoy using CBS for our Medical Billing with my company. The staff are very helpful. I know that Sydney works well with my front office staff and is able to answer their questions. I greatly appreciate the help and dedication from the staff at CBS Medical Billing to help our company continue to succeed. Thank you CBS for all your help!”

Mike 
Mike

“Erin and Ashley have been great to work with. They are a part of our Premier family. Every time we talk with Erin she puts a smile on our face . We just love CBS and their staff. We would 110% recommend them.”

Jennifer 
Jennifer

“We have been using CBS Billing for almost a year now, and I cannot express how thankful we are for their wonderful service. Since we opened our doors, they have been providing us with guidance and helping us grow every day. They answer all of our questions and they have managed our claims with timeliness, efficiency, and professionalism. Thank you for all you do for us on a daily basis, and for allowing us into your wonderful family.”

Zoe 
Zoe

“The quality and service we receive from CBS is amazing! Every step of the process is made easier because the CBS team is extremely knowledgeable, very attentive, and incredibly effective at solving any problems as they occur. Even better: they catch things BEFORE they become problems! Not only are they great at what they do and pay attention to detail every step along the way, they are also easily accessible–it feels as though they are in-house, rather than half a country away.”

Megan 
Megan

“CBS has been wonderful to our company. Honestly, I don’t know how I have functioned this long without them. CBS has been an asset to my claims, and I can’t thank them enough for the they have done. I have so much gratitude for what CBS has done for us.”

Audrey 
Audrey