Frequently Asked Questions

CBS Medical Billing and Consulting Services LLC is your full-service partner, providing customized practice management and medical billing and compliance services that support your healthcare practice. Our successful support of a variety of sizes and types of medical practices, including those in the highly-regulated Orthotics and Prosthetics industry, is your assurance that CBS can solve your complicated medical billing and revenue cycle challenges, while stimulating and stabilizing your cash flow. Below you’ll find answers to some frequently asked questions.

What if I do not have my own medical billing software system?

CBS uses a web-based medical billing software system to manage all your billing needs.

Will CBS train my current staff?

Yes, a service we offer is training your staff on current collection and billing policies, in person or remotely.

Will CBS do my insurance verifications and authorization?

Yes. We are a full-service billing and collections firm, completely trained on all aspects of medical billing including authorizations and verifications. We will customize our services to meet your needs.

Can you work my outstanding Accounts Receivable?

Yes, we will analyze your accounts receivable report and get to work on collecting your money.

How will CBS access my practice's information to bill?

CBS is fluent in multiple software systems, however if you do not have a current software system, we will work with you to find one that works best for your practice.

Do you have contracts of your own?

CBS has no Medicare or private insurance contracts.

Do you assist with obtaining new contracts with insurance carriers?

Yes, we can help you apply for new contracts and manage your existing ones.

What is your success rate with prepayment audits?

For claims on which we have performed compliance scrubs, CBS has an outstanding 99% audit-pass rate.

What is your claims follow-up process?

CBS follows up on each claim every 15 days, until the claim is paid. This ensures that all your claims are in an active status.

What is CBS' average amount of days until first payment?

On average, our clients are receiving first payment within 15 days.

Every step of the process is easier because the CBS team is attentive and proactive.

Megan

CBS is extremely knowledgeable and made our billing process so much easier.

Lisa

They took on a year-long project and handled it with professionalism and clarity.

Stacy

CBS has been wonderful to our company. I don’t know how we functioned without them

Audrey

Stacy and her team at CBS Billing took on a formidable project that took us almost a year to work through. They were thorough, professional, knowledgeable, and extremely kind. They communicated clearly and met with us regularly, providing reports both scheduled and ad hoc. We would recommend them without reservation!

“CBS has been providing amazing billing services to our company that have exceeded our expectations. We highly recommend them for any of your P&O billing needs.”

Stefanie

“CBS has been an asset to our company! They are very knowledgeable and made our billing process so much easier.”

Lisa

“We met with the CBS staff at their Exeter, NH office. The team gave us some new industry insight and made several recommendations that were easy to implement and economical. At the conclusion of our meeting, Erin introduced us to rest of her staff at that location. Everyone was friendly and they seemed truly happy to be working there.”

Keith

“CBS is very knowledgeable and professional. I had the privilege of working with Ashley, Stacy and Erin. They work hard to scrub a claim and make sure it meets the criteria for medical necessity. They also have the experience to be capable of giving excellent recommendations for how to navigate denials.”

Brian

“I really enjoy using CBS for our Medical Billing with my company. The staff are very helpful. I know that Sydney works well with my front office staff and is able to answer their questions. I greatly appreciate the help and dedication from the staff at CBS Medical Billing to help our company continue to succeed. Thank you CBS for all your help!”

Mike

Frequently Asked Questions