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Frequently Asked Questions
CBS Medical Billing and Consulting Services LLC is your full-service partner, providing customized practice management and medical billing and compliance services that support your healthcare practice.
Our successful support of a variety of sizes and types of medical practices, including those in the highly-regulated Orthotics and Prosthetics industry, is your assurance that CBS can solve your complicated medical billing and revenue cycle challenges, while stimulating and stabilizing your cash flow.
Below you’ll find answers to some frequently asked questions.
What if I do not have my own medical billing software system?
CBS uses a web-based medical billing software system to manage all your billing needs.
Will CBS train my current staff?
Yes, a service we offer is training your staff on current collections and billing policies.
Will CBS do my insurance verifications and authorization?
Yes. We are a full-service billing and collections firm, completely trained on all aspects of medical billing including authorizations and verifications. We will customize our services to meet your needs.
Can you work my old Accounts Receivable?
Yes, we will analyze your old accounts receivable, determine which claims can be collected, and get to work on collecting your money.
Will CBS collect my patient balances?
CBS will collect any balance that is owed to your company, including patient balances.
Do you have contracts of your own?
CBS has no Medicare or private insurance contracts.
Do you assist with obtaining new contracts with insurance carriers?
Yes, we can help you apply for new contracts and manage your existing ones.
What is your success rate with prepayment audits?
For claims on which we have performed compliance scrubs, CBS has an outstanding 98% audit-pass rate.
What is your claims follow-up process?
CBS follows up on each claim every 15 days, until the claim is paid. This ensures that all your claims are in an active status.
“We have been using CBS Billing for almost a year now, and I cannot express how thankful we are for their wonderful service. Since we opened our doors, they have... „
“The quality and service we receive from CBS is amazing! Every step of the process is made easier because the CBS team is extremely knowledgeable, very attentive... „
“CBS has been wonderful to our company. Honestly, I don’t know how I have functioned this long without them. CBS has been an asset to my claims, and I can’t than... „
“Our company discovered CBS after hiring two other billing companies who fell desperately short of our high standards and expectations. In today's third party... „
“The folks at CBS have provided detailed statements on a timely basis, kept our billing process very organized, and are a pleasure to work with. „
“CBS is a true partner in our success. „
“They are the right people for the job. They are the future of O&P, today! „
“It’s been a pleasure to work with CBS over the last 5 years. „